Pandemic Guidelines — Updated 8/1/2022
(Subject to Change)
If any patron is feeling any symptoms that may be related to COVID, please do not attend your scheduled performance. A full ticket refund will be provided.
Wearing a face mask in the theater is required — because while inside the enclosed 229-seat theater, a face mask is still the best means of protecting all of us from transmitting COVID. Food and beverages are not allowed in the theater seating area.
We expect all of our patrons to be COVID-19 vaccinated — but we will no longer be asking for proof.
If any patron does not feel comfortable with these guidelines a full ticket refund will be provided.
(Majestic Theater Subscribers)
As a Subscriber, you are entitled to exchange your tickets for another performance. The Majestic has only 229 seats and we will try to exchange your tickets for the best available seats. We ask that you give us as much notice as possible — at least two business days — of your need to exchange tickets so that we still have a chance to sell your current seats to another patron. Unsold seats cost the Majestic significantly.
Even if you do not know exactly what date you can reschedule your new tickets for, please call and release your seats. We will make a note on our box office system that you will be calling back to reschedule.
We try not to cancel performances due to inclement weather, but... we live in New England. Sometimes traveling for our patrons and cast is too dangerous and we must cancel a performance. If the weather is such that a cancellation might be possible, please call the Box Office before you leave home — we will have a phone message announcement IF we are canceling. We will also try to have an automated call, text, and email sent to ticket holders for a cancelled performance.